Support

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The free plan and Pro

What's free, and what does Pro add?

Your first three journeys are free, with every feature. Pro is for more trips: every journey from your fourth on. Nothing inside a trip is held back on the free plan.

What counts as a journey?

Every trip you create or join counts as one, for good. Deleting a trip, leaving it or changing its dates doesn't give its journey back, so your fourth trip needs Pro.

Some of my trips are missing.

On the free plan you see the three trips you added most recently. Any others are kept safe, never deleted, under a row at the foot of My trips. Upgrade to Pro to see them all again. This can happen after restoring a backup, when trips arrive from another device, or when a subscription ends.

How do I restore Pro on a new device?

Tap your picture at the top of My trips, then Settings › Free › Restore Purchases. Pro is shared with your family through Family Sharing.

How do I cancel my subscription?

In the app, go to Settings › Pro › Manage Subscription. Or in the Settings app, tap your name, then Subscriptions. Pro stays until the end of the period you've paid for. Lifetime is a one-time purchase, so there's nothing to cancel.

Tickets and travel

Which tickets can the app read?

Flight tickets and boarding passes, as a PDF, a photo, a screenshot or a Wallet pass. A ticket with several flights adds them all at once. Train and bus tickets can be kept with their journey and shown at the gate, but aren't read.

How do I add a boarding pass from Wallet?

Apple doesn't let apps read Wallet, so the pass is shared in:

  • Open the pass in Wallet and tap ⋯.
  • Choose Share Pass, then MyDestinations.
  • Go back to MyDestinations and choose the flight it belongs to, or make a new one.
Can I add a ticket or booking from Mail or Files?

Yes. Share a PDF or an image to MyDestinations, pick the trip, and choose the journey it's for. A hotel confirmation becomes a stay, ready for you to check, in the city for those nights.

Why is there no weather for my trip?

Forecasts reach ten days ahead. For a stay further off, the city shows what that month is usually like. A city needs a location for either, so pick it from the search rather than typing it in.

How do reminders work?

Turn them on in Settings › Reminders. You'll get a note the evening before you leave, the day's plan each morning, and a nudge before the times you've added: three hours before a flight, an hour before other travel and before check-out, and half an hour before your plans. They're set on your device and nothing is sent anywhere.

Does it work without a connection?

Your trips, tickets and documents, the airport search, the country tips and the maps you've already opened all work offline. Searching for places, weather, cover photos and iCloud need a connection.

Sharing, sync and backups

How do I share a trip?

Open the trip, tap Share, then Share with people…. Choose how to send the invitation and whether people can view or edit. Everyone needs to be signed in to iCloud. Sharing is free, and you stay the owner. A trip you join counts as one of your journeys.

How does sync work? Do I need iCloud?

With iCloud sync on, as it is to begin with, your trips are the same on every iPhone and iPad signed in to your Apple Account. You can turn it off in Settings › iCloud, and your trips then stay on that device. Without iCloud the app works fully, apart from sync and sharing.

How do I back up my trips?

Go to Settings › Backup › Export backup, and save the file somewhere safe, such as Files or your Mac. Restore from backup adds the trips in the file as new trips and changes nothing already there. Photos come back too, as long as you use the same iCloud Photos.

Which devices does it run on?

iPhone and iPad, with iOS 18.6 or later. Reading tickets with Apple Intelligence needs iOS 26 on a device that supports it; every other device reads them too, a little more simply.